Welcome to Castles N' Coasters. We hope that you have a pleasant stay
with us. We are committed to providing each of our guests with a memorable,
safe and enjoyable experience. We have prepared these Accessibility
Guidelines to help each guest determine his or her ability to participate
in attractions and access services in our park. For more detailed
information about our attractions, please contact a member of our park
management or our Customer Service staff.
We strongly recommend that you carefully consider your health and comfort
along with the nature of each attraction before making the decision to
participate. Our safety criteria are based on manufactures&srquo; requirements
and the ability of a guest to utilize all safety restraints and devices as
designed, be and remain safely seated in the ride vehicle, maintain a proper
riding posture throughout the course of the ride and understand the rules
and participant policies as posted at all attractions.
There are inherent risks in an amusement park and especially in amusement
rides as well as our rope course and zip line challenge and miniature golf
courses. Our amusement rides have features such as high speeds, sharp turns,
sudden stops, drops, twists or other dynamic forces. If you choose to
ride, or participate you accept the risks associated with these attractions.
You should be in good health and know your physical condition and limitations.
We do not know your condition and limitations. If you suspect that your
health could be at risk, that you might aggravate a pre-existing condition,
or that your personal safety or the safety of others may be compromised if
you go on a ride or other attraction, DO NOT GO ON IT.
We strongly recommend that you do not go on dynamic attractions if you have
heart problems, back or neck problems, you are pregnant, you have had recent
surgery or if you have stitches or sutures, you are wearing an arm or full-leg
cast, you are prone to seizures or motion sickness, you use a cervical collar
or neck brace or if you have other musculoskeletal or neurological conditions
that could be negatively affected by forces generated by twists, turns, high
speeds, dips, sudden stops and physical requirements. If you are unsure of
your ability to safely participate in an attraction, please ask our
management personnel or visit our Customer Service window.
Generally, a guest must be able to brace while seated and support his or her
head and neck while the ride is moving. Mechanical problems, power
interruptions and weather conditions may make it necessary to evacuate
participants from a ride, attraction or from a structure or building. Guests
will encounter a variety of obstacles if an evacuation is required. Guests
must either maneuver around obstacles and use stairs, ladders, catwalks or
calmly wait to be evacuated to a safe environment.
On some rides, we may require a responsible person to accompany a guest. A
responsible person is someone who is at least 16 years old and who is
physically and mentally able to meet all the requirements for riding on an
attraction.
Because of the nature of our rides, it is not possible for service animals
to accompany guests on most rides. If service animals are not permitted on
a ride, please arrange to leave your service animal with another member of
your party while you are riding. Our employees are not able to mind service
animals while you are riding.
Castles N' Coasters allows anyone to participate if he or she meets
all of the posted requirements for an attraction and he or she is not a hazard
to himself, herself or to other guests. We have designed our participation
requirements so as to allow all of our guests to enjoy our park to the
greatest degree possible. Below is an explanation of the requirements for
guests to safely enjoy our rides.
SEATED POSTURE CONTROL. A guest must have body and spinal control
so as to be able to sit upright on the ride without the aid of devices or
other people. The guest must be able to maintain proper riding posture
while the ride is moving, including during twists, turns, bumps and dips.
Rides such as Merry-Go-Rounds require guests to be able to form a saddle
riding posture with their thighs.
APPROPRIATE CENTER OF GRAVITY. A guest’s body must have the
appropriate weight distribution for the attraction.
UPPER TORSO, HEAD AND NECK CONTROL. A guest must have sufficient
muscle control to support his or her head, neck and upper torso while the
ride is moving.
ABILITY TO HOLD ON USING UPPER EXTREMITIES. A guest must have at least
one functioning arm (including prostheses) that allow the guest to have
good grip control and the ability to brace while the ride is moving. The
guest’s functioning arm must be sufficiently strong to allow the
guest to maintain the proper riding position for the full duration of the ride.
THREE FUNCTIONING EXTREMITIES. A guest must have a minimum of
three functioning extremities (two legs and an arm) to brace during the
ride and to enter and exit ride vehicle and the attraction.
ABILITY TO ENTER AND EXIT THE RIDE VEHICLE WITHIN ESTABLISHED PARAMETERS
WITHOUT ENDANGERING ONESELF OR OTHERS. The guest must be able to enter
and exit the ride vehicle without jeopardizing himself or herself or other
people and to assist with their own evacuation if necessary. This may
include special arrangements such as having someone assist the guest when
boarding. If a guest needs to be lifted into or out of a ride vehicle,
this must be done by a responsible person in the guest’s party who is
accustomed to doing this task. Our employees are not trained or permitted to
do this.
APPROPRIATE OBSERVED BEHAVIOR. A guest must demonstrate appropriate
observed behavior, including maintaining proper ride posture, attention,
compliance with safety instructions and proper use of all ride and safety
equipment. This includes keeping all body parts inside the vehicle at all
times, remaining seated in an upright position until the ride stops and you
are asked to exit, facing forward while the vehicle is moving and securing
all personal property (glasses, cameras, etc) if they are brought onto
the ride.
APPROPRIATE HEIGHT AND WEIGHT. A guest must meet the minimum and
maximum height and weight requirements in order to ride and must be able
to properly use all passenger restraint systems, such as seat belts and
lap bars. Minimum and maximum height and weight requirements are posted
at the entrance of each ride.
PARTICIPANT REQUIREMENTS: Signs are posted at the entrance to
each ride, which specify the requirements for guests to participate. Please
read the posted requirements for participating prior to going on an
attraction, and read and obey all warning signs.
HAVE QUESTIONS? PLEASE ASK: Safety restraints, high speed drops,
steep turns and ride forces will vary on each attraction, so please contact
the operator if you have any questions or concerns.
Thank You!